for concession holders

Free Home Energy Assessment

Want to reduce your energy bill?

Here are some energy saving programs for your home.

Save energy. Save money.


We’ve partnered with Trades Services SA as participants in the South Australian Government’s Retailer Energy Efficiency Scheme (REES). Priority Group Households may be eligible to take advantage of services like a free Home Energy Assessment under the REES.


An energy assessor provided by Your Energy Savings Solution (YESS) will come to your home by appointment. They’ll review how you use energy around the home and suggest ways you could become more energy efficient and save on your bills.


Get in touch to schedule your Home Energy Assessment.


Usage advice

Receive practical advice for reducing energy costs without impacting your quality of life.



Bill review

Your assessor will review your recent energy bills to help you understand your usage.


Energy report

Get a detailed report including any findings and recommendations at the end of the assessment.

Who is eligible?


Home energy assessments are free to Priority Group Households. Priority Group Households are those where a person in the household holds one of the following current concession cards:


  • Pension Concession Card
  • Health Care Card, including low-income health care cards
  • TPI or War Widows Gold Repatriation Health Card
  • Gold Repatriation Health Card (EDA).

Alternatively, Priority Group Households are also those where a person in the household:


  • Is actively participating in an energy retailer hardship or energy concession program
  • Is receiving the South Australian Government Energy Concession
  • Or has been referred by a registered member of the South Australian Financial Counselors Association (SAFCA).

The free assessment is available only to Priority Group Households and only one energy assessment can be undertaken at each premise. For non-priority households, residential retrofits for free energy efficient products or hot water system upgrades may be available.

Frequently asked questions


How long will the assessment take?

The Home Energy Assessment and review will take about an hour.



Who will perform the Home Energy Assessment?

A REES accredited professional will conduct the assessment. They will have qualifications equivalent to three units of a Certificate IV in Home Sustainability Assessment and/or the Victorian Residential Efficiency Scorecard Assessor training.


Your assessor will:


  • Be knowledgable in household energy use
  • Be trained in assessing appliance energy usage and home thermal performance
  • Be trained in identifying and communicating energy savings opportunities
  • Be available to explain the details of your energy bill
  • Have undergone a police check and will be wearing identification during the assessment.

You can also request a male or female energy assessor when you book your home assessment.



I’m a renter. Can I get the Home Energy Assessment?

Yes. As a resident of a rental property, you may also be eligible for selected free energy efficient products.


You may need to obtain the permission of the landlord or real estate agent before some products are installed.



Are there other programs for low-income earners?

Staying Connected is our hardship program for customers based in NSW, VIC, QLD, SA and WA. Financial challenges can arise from illness, a sudden change in income or other personal matters.


If you need assistance with paying your energy bills or need extra support, see our Staying Connected hardship program.


For more information, please contact us at



Who do I contact about the energy assessment?

You can contact us or our REES partner, Trade Services SA (TSSA) via email at or by phone on 1800 986 921 (available weekdays between 8:30am and 5:00pm).


If you have any questions or concerns, or if you were unsatisfied with your assessment or installed products, we encourage you to get in touch.


Hot water upgrades

Find out if your home is eligible for a hot water system upgrade.


Find Out More
Energy saving products

See the range of free energy saving products available for your household.


Find Out More