About AGL and REES
With REES, South Australian businesses and households
may be eligible for discounted or free energy efficiency activities.
What is REES?
The Retailer Energy Efficiency Scheme (REES) is the South Australian Government energy efficiency scheme providing incentives for South Australian households and businesses to save energy.
The scheme helps you save energy while saving money, by establishing energy efficiency and audit targets for electricity and gas retailers. REES also includes energy retailer targets for low-income households (‘Priority Group Households’). See below for eligibility criteria.
REES commenced in 2009 as the Residential Energy Efficiency Scheme and has since expanded to become the Retailer Energy Efficiency Scheme. The new scheme began providing energy efficiency products for the commercial sector on 1 January 2015.
REES eligibility for business
The following criteria applies to South Australian businesses seeking to qualify for a REES program:
- The business must not have had a REES upgrade at their address before
- A maximum of 900 GJ REES credits are available per site
- Products must be accredited and installed by a REES-accredited electrician.
Additional terms and conditions may apply depending on the offer. Visit our business page for more information.
REES eligibility for residential households
REES household activities cannot be undertaken twice at the same address, except where:
- The occupant has changed and the lights or standby power controllers are no longer in the house
- Not all products were changed over in a previous visit.
Low-income households (‘Priority Group Households’, see below) may also be able to receive a free home energy assessment.
Additional terms and conditions may apply depending on the offer. Visit our residential page for more information.
What is a Priority Group Household?
Priority Group Households are those where a person in the household holds one of the following current concession cards:
- Pension Concession Card
- Health Care Card, including low-income health care cards
- TPI or War Widows Gold Repatriation Health Card
- Gold Repatriation Health Card (EDA).
Alternatively, Priority Group Households are also those where a person in the household:
- Is actively participating in an energy retailer hardship or energy concession program
- Is receiving the South Australian Government Energy Concession
- Or has been referred by a registered member of the South Australian Financial Counselors Association (SAFCA).
REES eligibility for government-owned residential premises
Government-owned public or community residential premises may be eligible for some REES activities. To find out whether you’re eligible and what activities are available to you, please contact us.
Affordability programs from AGL
Staying Connected is our hardship program for customers based in NSW, QLD, SA and WA. In Victoria, it is Payment Support Victoria. Financial challenges can arise from illness, a sudden change in income or other personal matters.
If you need assistance with paying your energy bills or need extra support, see our Staying Connected hardship program.